Explore how Stellar's AI voice agents can handle a variety of use cases
πΊπΈ E-commerce support agent Β· Check order status &Β resend email
Food delivery support agent helps a customer calling about their delayed order by sharing the latest delivery status details, and resends the order receipt email
πΊπΈ English
E-commerce
Check order status
Resend email
πΊπΈ Customer service agent Β· Send additional info via email
Agent uses up-to-date website info, pulled from the website's CMS, to help a customer and offers to send them an email with a link to the relevant website page
πΊπΈ English
Lookup info on website
Send info via email during call
π³π± Hospitality agent Β· Modify a hotel booking
Agent autonomously helps a customer modify their upcoming hotel booking, and answers any general questions
π³π± Dutch
Hospitality
Autonomous resolution
FAQs
π³π± Banking support agent Β· Dispute unknown transaction
Agent autonomously helps a customer with an unknown transaction by cross-checking their transaction history, & transfers to an employee for a second out-of-scope request
π³π± Dutch
Finance
Help troubleshoot
Handoff to employee
π³π± Food delivery agent Β· Help track delayed order
Agent autonomously handles customer call regarding a delayed delivery, sharing latest delivery estimate and re-sending information via email
π³π± Dutch
E-commerce
Autonomous resolution
π³π± Medical call center agent Β· Route calls to correct department
Agent picks up the phone for the GP's medical call center, and uses a few screening questions to determine to which support department callers need to be routed
π³π± Dutch
Medical
Handoff to employee
π¨π± Banking support agent Β· Dispute unknown transaction
Agent autonomously helps a customer with an unrecognised transaction, followed by transfer to an employee for a second out-of-scope request
π¨π± Spanish (Chilean)
Finance
Handoff to employee
π¨π± Hospitality agent Β· Modify a hotel booking
Agent autonomously helps a customer modify their upcoming hotel booking, and answers any general questions
π¨π± Spanish (Chilean)
Hospitality
Autonomous resolution
FAQs
π¨π± Food delivery agent Β· Help track delayed order
Agent autonomously handles customer call regarding a delayed delivery, sharing latest delivery estimate and re-sending information via email
π¨π± Spanish (Chilean)
E-commerce
Autonomous resolution
π¨π± Medical call center agent Β· Route calls to correct department
Agent picks up the phone for the GP's medical call center, and uses a few screening questions to determine to which support department callers need to be routed
π¨π± Spanish (Chilean)
Medical
Handoff to employee
π΅πΉ Banking support agent Β· Dispute unknown transaction
Agent autonomously helps a customer with an unrecognised transaction, followed by transfer to an employee for a second out-of-scope request
π΅πΉ Portuguese
Finance
Handoff to employee