Explore how Stellar's AI voice agents can handle a variety of use cases
πΊπΈ Customer support agent Β· Send additional info via email
Agent uses up-to-date website info, pulled from the website's CMS, to help a customer and offers to send an email with a link to the relevant website page
πΊπΈ English
Lookup info on website
Send email during call
π³π± Hospitality agent Β· Modify a hotel booking
Agent autonomously helps a customer modify their upcoming hotel booking, and answers any general questions
π³π± Dutch
Hospitality
Autonomous resolution
FAQs
π³π± Banking support agent Β· Dispute unknown transaction
Agent autonomously helps a customer with an unrecognised transaction, followed by transfer to an employee for a second out-of-scope request
π³π± Dutch
Finance
Handoff to employee
π³π± Food delivery agent Β· Help track delayed order
Agent autonomously handles customer call regarding a delayed delivery, sharing latest delivery estimate and re-sending information via email
π³π± Dutch
E-commerce
Autonomous resolution
π³π± Medical call center agent Β· Route calls to correct department
Agent picks up the phone for the GP's medical call center, and uses a few screening questions to determine to which support department callers need to be routed
π³π± Dutch
Medical
Handoff to employee
πͺπΈ Banking support agent Β· Dispute unknown transaction
Agent autonomously helps a customer with an unrecognised transaction, followed by transfer to an employee for a second out-of-scope request
πͺπΈ Spanish
Finance
Handoff to employee
πͺπΈ Hospitality agent Β· Modify a hotel booking
Agent autonomously helps a customer modify their upcoming hotel booking, and answers any general questions
πͺπΈ Spanish
Hospitality
Autonomous resolution
FAQs
πͺπΈ Food delivery agent Β· Help track delayed order
Agent autonomously handles customer call regarding a delayed delivery, sharing latest delivery estimate and re-sending information via email
πͺπΈ Spanish
E-commerce
Autonomous resolution
πͺπΈ Medical call center agent Β· Route calls to correct department
Agent picks up the phone for the GP's medical call center, and uses a few screening questions to determine to which support department callers need to be routed
πͺπΈ Spanish
Medical
Handoff to employee
π΅πΉ Banking support agent Β· Dispute unknown transaction
Agent autonomously helps a customer with an unrecognised transaction, followed by transfer to an employee for a second out-of-scope request
π΅πΉ Portuguese
Finance
Handoff to employee